This Privacy Policy clearly explains how your personal information is collected, stored, and kept secure at o9999.
At o9999, we follow several key measures to protect your privacy.
Every transaction and piece of personal data at o9999 is protected with 256-bit SSL encryption. Your data is encrypted before it even reaches our servers, making it unreadable to hackers.
O9999 never sells your personal information to third parties. Your name, phone number, and financial details are never shared with advertisers or any external organization.
All your data is stored on secure, firewall-protected servers. Regular security audits are conducted and modern technology is used to prevent unauthorized access.
You can view, update, or delete your account information at any time. o9999 believes users should have full control over their own data.
We are fully transparent about what cookies we use and why. You can disable all cookies except those that are essential.
You can opt out of o9999 promotional notifications or emails at any time. We do not believe in sending unwanted messages.
Under o9999's Privacy Policy, we only collect the information strictly necessary to provide you with our services.
Various types of information are collected when you register and use o9999. This Privacy Policy outlines that information clearly so you know exactly what you're providing and why.
| Type of Information | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | At Registration |
| Contact Information | Phone number, email address | Registration & KYC |
| Financial Information | Mobile Banking/Nagad number, transaction history | On Deposit/Withdrawal |
| Device Information | IP address, browser, OS | On Every Visit |
| Gaming Information | Betting history, win/loss records | Play Time |
When you contact our support team, records of that interaction may also be retained to improve our service quality. This information is never used for advertising purposes.
Under o9999's Privacy Policy, your data is used only for specified purposes. It is never used beyond those approved uses.
Your data is used to create, manage, and secure your account — including login verification, password resets, and KYC.
Financial information is used to process deposits and withdrawals. Transaction history is also monitored to prevent fraud.
Analytical data is used to personalize your gaming experience and improve the quality of our services.
Retaining certain data to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations is a legal requirement.
Your data is used to resolve complaints quickly and to enable our support team to assist you effectively.
o9999 never sells your personal data or shares it with third parties for commercial purposes.
However, in certain specific circumstances, limited information may be shared. Under o9999's privacy policy, these cases are:
In all such cases, the amount of data shared is kept to a minimum and partners are bound by strict confidentiality agreements.
O9999 retains data for defined periods only. Once the retention period ends, your data is securely deleted.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Policy |
| Gaming Log | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Improving Service Quality |
Data that is no longer required beyond legal obligations is securely deleted at regular intervals.
O9999 uses cookies to keep the site running smoothly and improve your experience. Under our Privacy Policy, three types of cookies are used:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.
O9999's Privacy Policy gives you full control over your own data. Your rights include:
To exercise any of these rights, please contact our support team. Requests are typically processed within 7 business days.
o9999 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.
O9999's Privacy Policy treats child protection as a top priority. Age is verified at registration. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.
If a parent suspects their child has opened an account on o9999, please contact our support team immediately.
O9999 uses multiple layers of security to protect your data. The key security components of our Privacy Policy are:
That said, no one can guarantee 100% security on the internet. You should also stay vigilant — use a strong password and never share it with anyone.
Under o9999's Privacy Policy, payment information is treated as the most sensitive category of data.
We never store your full bank account number or mPIN. Only the minimum information required to complete a transaction is retained.
O9999 reserves the right to update this Privacy Policy at any time. When changes are made:
This Privacy Policy was last updated in January 2026.
For any questions, complaints, or requests regarding our Privacy Policy, please contact us. Our dedicated privacy team typically responds within 7 business days.
The most frequently asked questions from users about o9999's Privacy Policy.